Pharmacy Forward 2019 will take place on Sunday 12th May. Alongside the agenda for workshops focused on embracing opportunities for community pharmacy, there will be ample time for networking and speaking with our exhibitors and partners. All refreshments throughout the day will be provided including a buffet lunch.


Registration and networking


Stream 1

Stream 2

Stream 3

10.30 - 11.15

What does it all mean? A changing landscape for primary and community services

  • Primary care networks and Integrated Care Partnerships – what role does community pharmacy have?
  • Where are the opportunities?
  • Benefiting from commissioning and funding decisions
  • Building the right strategic relationships

Don’t be the last man standing: Understanding the landscape of workforce development, leadership and training

  • Changes to undergraduate and pre-registration pharmacy training
  • Being an effective pharmacy tutor: making pre-reg students an integral member of your team


Don’t get left behind: Identifying the revenue and efficiency opportunities of new technology

  • Identifying where new technologies could save or generate revenue opportunities or increase efficiency including handheld devices and apps
  • What does the NHS app mean for community pharmacy?
  • Keeping up with the technology that patients and customers will be using to access and understand healthcare
11.15 - 11.45

Refreshment break and exhibition

11.45 - 12.30

Introducing the pharmacy of the future: An insight into in-store automation and digitalisation

  • Understanding the benefits and efficiencies automation can afford community pharmacy
  • Improving medication safety and avoiding dispensing errors
  • Future-proofing your pharmacy ahead of upcoming legislative changes, such as FMD
  • Maximising the potential of new revenue opportunities within the pharmacy environment
  • Showcasing real life outcomes: My Rowa Story, Peter Thnoia (Rose St. Pharmacy, Wokingham)

Sponsored by

Vaccination uptake in community pharmacy

  • Understanding the 2019-2020 vaccine schedule
  • Confidently assessing patient need based on risk
  • Improving patient confidence in vaccination


The respiratory patient

  • Confident conversations with your respiratory patients
  • Clinical update – the latest treatments and therapies
  • Improving adherence


12.30 - 13.30

Lunch and networking

A selection of exhibitors have been invited to share the latest innovations and support available to community pharmacy and pharmacists. Take time over a free buffet lunch to discuss your challenges and how they may be able to help.

13.30 - 14.15

Lessons to be learnt from different community pharmacy models

  • Transferable lessons from other European countries: Pharmacists as medicines experts
  • Upskilling your workforce to offer appropriate clinical and self care advice
  • Case study of the potential for pharmacy to actively target key patient groups such as perinatal women

Travel vaccinations: Driving revenue using the latest tools and advice

  • Identifying the size of the opportunity in delivering a travel vaccine service to your community
  • Marketing the service


Session to be confirmed

14.15 - 15.00

Making peace with shortages: Is there anything to be done?

  • Understanding the current situation
  • Is there anything you can do?
  • Managing the expectation of your patient population: liaising with practices and PPGs
  • Substitutions

Prevention is better than cure (for pharmacy): Beyond dispensing

  • Using existing resources and skills as a springboard (i.e.HLP)
  • Maximising opportunities of campaigns and public awareness months
  • Appropriately encouraging self-care and prevention to increase non-dispensing revenue streams
15.00 - 15.45

Keynote: The science of choice

What influences the decisions patients make when engaging with pharmacy. Including buying decisions, adherence, communications. How can pharmacists leverage simple tools such as motivational interviewing for maximum impact?



Download the pdf version

Should you wish to put forward ideas for the agenda or are interested in speaking, please email